If your monitor doesn’t support DisplayPort or USB-C, we recommend using HDMI. Otherwise, use DVI or VGA. The adapters listed in the table have been tested for compatibility and can help solve video issues. For other options, see Officially licensed third-party accessories.

Sometimes, a simple restart can resolve the issue. On your Surface, select Start > Power > Restart . If there's an update available, it might say Update and restart . Turn the TV or other display off and on, then try connecting them again. Follow the monitor manufacturer’s instructions to set both external displays to use DisplayPort 1.2 as an input source. For example, this might be called Multi-Stream Transport (MST), which allows the first display to pass the signal along to the second external display.If you're using a video extension cable or video adapter or converter, remove it from your set up to see if it’s causing the problem. If you are unable to resolve your issue with solutions above, please refer to Connect Surface to a TV, monitor, or projector for more information on how to connect your Surface to other devices. Related topics

Move what's on your Surface to an external display. When you have displays extended, you can drag and move items between the two displays and select a different resolution for your external display (to learn more about display resolutions, go to Solution 7). If your monitor supports DisplayPort, we recommend that you use a Mini DisplayPort-to-DisplayPort cable that’s no more than 6 feet (1.8 meters) long. DisplayPort will allow you to use the highest supported resolution and refresh rate with your Surface. Move what's on the screen across your Surface display and onto the TV or monitor screen. When you have displays extended, you can drag and move items between the two screens and select a different resolution for your second screen (to learn more about screen resolutions, go to Solution 6). If your monitor cable doesn't have either of these connectors, you'll need to buy another cable or an adapter. For more info on adapters, go to Connect Surface to a TV, monitor, or projector. Centralized support & warranty service. IT admins can get direct support via the Surface Management Portal or Microsoft Hardware Support Portal.See the same things on both your Surface display and on the TV, monitor, or projector (to learn more about screen resolutions, go to Solution 6). The resolution and refresh rate supported for the external display depends on how many displays are connected and whether the display on your Surface is on or off. It also depends on which processor you have.

One other thing to keep in mind here is that support for two 4K displays at 60Hz. Those are as follows: Follow the monitor manufacturer’s instructions to set both monitors to use DisplayPort 1.2 as an input source. For example, this might be called Multi-Stream Transport (MST), which allows the first monitor to pass the signal along to the second monitor. If you have problems connecting your Surface to a TV, monitor, or projector, try these solutions to identify the issue. If you’re using a Mini DisplayPort adapter, make sure the adapter is plugged in correctly. The adapter will only work when the connector is plugged in with the flat side of the connector aligned with the flat side of the Mini DisplayPort.USB-C connection supports one 4K external display at up to 60 Hz (when supported by device and display) 9 When you use two external displays, you may be able to achieve a higher refresh or screen resolution on one display by lowering the refresh or screen resolution used on the other. The charging power you need for your devices and accessories. Connect and power your laptop with up to 96 watts of power passthrough and extra charging power for your phone and accessories. 3