We recommend that you wash knitwear inside out, avoid fabric conditioner and do not tumble dry. Please do not iron knitwear as this will make it stretch and go shiny. Skirts, Kilts & Pinafores We advise against the use of fabric conditioner on any of our products. Fabric conditioner is a rinsing agent and once used it damages the yarns within the fabric causing pilling and misshaping. Fabric conditioner also rinses off any protective coatings such as Teflon, therefore degrading the fabric further. It also contains a bleaching agent, which initially makes the garment appear brighter, but in fact removes colour over time causing fading. Tumble Drying Tumble drying should also be avoided particularly with knitwear, skirts and any sportswear terms with a transfer print. Knitwear

Knitted goods are prone to pilling. The main reason is friction or rubbing against another object and this does not necessarily mean that the garment is faulty or of poor quality. Pilling can be caused by any of the following:- Never wash a garment with its Velcro unfastened. The material is abrasive and can cause damage to other items of clothing. Vinyl print on stretchy fabrics Our advice: we find that the best solution is to turn garments inside out when washing. When pilling occurs it should settle down after washing a number of times; however, if pilling is excessive, please feel free to return to us for inspection. These should be hung to dry immediately after washing and should not be tumble-dried. Skirts have all been through permanent pleat process which sets the pleats - use of fabric conditioner causes the pleats to become less crisp & the heat from the tumble dryer will also remove pleats over time. Sportswear External friction i.e. movement against another fabric or object; Heat generated by the individual when the garment is worn; Washing the garment at the incorrect temperature and/or with other fabrics that will rub against the garment; Tumble drying the garment at too high a temperature, which causes the heat to draw out the fibre.

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Certain types of items cannot be returned. Please get in touch if you have questions or concerns about your specific item.