If the return request for a damaged/defective item can be fixed with simple parts and support, we can provide the option of free replacement part(s) and advice on how to repair your item. Well compatible with most systems including Windows 2000, 2003, XP, Vista, Win7, Win8, Win10, Win11, Mac etc. (Note: side buttons cannot be used in Mac OS)Fits for desktop, laptop, PC, Macbook, tablet and other devices. A universal laptop computer mouse designed for office, family, travel, business meetings, etc. Never be surprised by low battery power again - the LED battery indicator warns you if the charge is running low. If you recently installed any mouse-related software or applications, they might be conflicting with the default mouse settings. Outdated or Missing Drivers: Incorrect or outdated mouse drivers can cause compatibility issues, leading to non-responsiveness or limited functionality.

If you have exhausted all options to resolve software conflicts but your mouse continues to exhibit erratic behavior or remains unresponsive, a professional may be able to identify and rectify complex software-related issues. Consider using an ergonomic mouse pad or wrist rest to minimize strain and discomfort during extended mouse usage. Low/Dead Batteries: Wireless mice depend on batteries for power, and if they are low on charge or completely depleted, the mouse may stop working. Liquid spills can damage the mouse’s internal components. Keep drinks and other liquids away from your workspace to prevent accidental spills. Support: Windows 10,8,7,Vista,XP,2008, Mac (Kindly note that the side buttons cannot work for Mac OS. Other Buttons can function normally.)In some cases, the mouse may not work correctly due to compatibility issues with specific operating systems or hardware configurations. Professionals can help diagnose and find appropriate solutions in such situations. Physical damage to the mouse, such as a broken button, faulty scroll wheel, or damaged sensor, can cause it to stop working correctly.

Access your computer’s mouse settings and adjust the sensitivity, pointer speed, and button configurations to suit your preferences. USB Connectivity Issues: For wired mice, a loose or damaged USB cable or port can result in a non-functional mouse. Internal hardware problems within the mouse itself, such as a faulty circuit, loose connection, or component failure, can lead to malfunctions. For items that arrive damaged or are defective, YOU MUST provide video/photos to support your claim that the item arrived damaged or is malfunctioning.If your computer is connected to the internet, it might automatically search for and install the necessary mouse drivers.

Wireless Connectivity Problems: Interference, low battery, or a weak signal can disrupt the connection between the mouse and the receiver, leading to unresponsiveness or lag.Press the “Connect” button on the USB receiver and then on the bottom of the mouse. This synchronizes the mouse and receiver. Make alternating screens easier, ensuring smoother and more reactive responses. The mouse support 3200/2400/2000/1600/1200/800 DPI If you often carry your mouse with a laptop or for travel, use a protective case or sleeve to prevent damage. If your mouse uses replaceable batteries, always have spare batteries available. Replace the batteries as soon as they run low to maintain consistent performance.