You will also be charged a Disbursement fee by DHL which varies depending on your country but should be 10-15 Euros.

Select the item(s) you want to return and choose between exchanges or a return. You also have the option to return for store credit via a gift card. Musto tests how waterproof its fabric is by using a hydrostatic waterhead. This is measured by pulling BR1 fabric tightly over a tube. The tube is then filled with water and the amount of water that leaks through the fabric after a 24 hour period is then measured. The height of the water column, in millimetres, is the hydrostatic waterhead measurement.Shell Fabric: 100% Polyamide; Lining: 100% Polyester; Lining: 100% Polyamide; Contains Polyurethane Coating; WP: 5,000mm, MVP: 3,000g/m2 You will be charged import VAT by your government when the shipment arrives at your customs point. This VAT will be charged at your local rate. Even after the fabric has been washed five times, BR1 has a minimum hydrostatic waterhead of 5,000mm up to 10,000mm. This is a significantly higher waterproof rating than the industry minimum of 1,500mm. To aid your faulty claim please can you ensure your item is clean before sending us photographs, as we use these photographs to create a claim on your behalf.

We use DHL for our international deliveries and a phone number is required for all overseas deliveries

Musto Ladies Sardinia Long Rain Jacket

Depending on your product's country of origin, you may also be liable for local duties which are charged by the EU and are normally between 10% & 16% of the products value. If the item is rejected your item(s) will be returned to you along with a letter outlining the reason(s). Every aspect of the item/garment must be free from signs of wear and odour and must be in re-sellable condition. layer showerproof and breathable fabric to Musto’s stringent BR1 standard, for persistent downpours