We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. To see if your video adapter is working, connect your Surface to a different TV, monitor, or projector.

This adaptor allows you to take video content from your desktop or laptop and display it on any monitor, projector or HDTV featuring DisplayPort input. Advanced Exchange Service: Replacement part/unit dispatched, if needed, following completion of phone/online diagnosis. Dell Corporation Limited is not a lender and only operates as a credit broker exclusively for PayPal Credit. That changed in April, 2010, when the MacBook Pro lineup was the first to push video and audio over the same Mini DisplayPort cable. It is also worth taking note of the resolution that the cable supports, and the refresh rate at different resolutions.

If you can’t get what’s on your Surface display to show on a different external screen, you might need to replace the adapter.

Seeing a "DisplayPort not detected" or "No signal" message on your monitor usually occurs when new hardware has been connected. Press the Windows logo key + P on your keyboard, or select the action center on the taskbar, and select Project. If you're using a video extension cable or video adapter or converter, remove it from your set up to see if it’s causing the problem. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below.If issue is covered by Limited Hardware Warranty and not resolved remotely, technician and/or part will be dispatched usually within 1 or 2 business days following completion of remote diagnosis. Mini DisplayPort is a version of the DisplayPort interface that uses a small plug and a socket compared to the original DisplayPort.

If your monitor supports DisplayPort, we recommend that you use a Mini DisplayPort-to-DisplayPort cable that’s no more than 6 feet (1. If only one of your external displays has an output port, connect your Surface to that external display first.The following table specifies the max refresh rate and display resolution for Surface devices that are using either one or two external displays.