We’re happy to help with any general questions, so please get in touch through our social media channels. If you're paying in cash and cheques at the same time, you must use separate paying-in slips for each element. When you’re paying someone for the first time, we do some checks to make sure you’re sending your money to the right person. If you have accessibility needs and turned Javascript off because it interferes with your screen reader, you should check that you're using the most recent version of the screen reader, or you could try using an alternative.

Halifax UK | Banking With Us | Our Features and Services

Create your User ID and password, in the app you can sign in securely using your fingerprint or Face ID. When using an ATM, always shield your PIN to stop anyone seeing it and don’t be distracted by others.Check your balance - you can check your balance online, by phoning telephone banking and using our automated service or at an ATM. Red means you should take action now to keep yourself and others safe from the impact of the weather. If you notice anyone acting suspiciously, please do not use the machine and contact your nearest branch or the police. With a Talking ATM you can plug in your headphones and listen to instructions to help you do your banking.

Everyday Saver | Instant Easy Access | Savings | Halifax Everyday Saver | Instant Easy Access | Savings | Halifax

Pay a Contact is the simple and safe way to pay friends or family – without needing cash or account details.

If you are paying in cash using a debit card, you can do so during opening hours of the branch you are using. If you're registered for Online Banking, you can report your card as lost or stolen online or on your Halifax Mobile Banking app by filling in our simple form. If you have reported your debit card as lost or stolen you can view your card details in the app the following day. And if you plug in your headphones first of all, you’ll hear a message that guides you to the card slot and PIN pad. You must avoid dangerous areas and follow the advice of the emergency services and local authorities.