Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Items that are not available in store will take 3-5 working days (excluding weekends and bank holidays) to be delivered to your nominated store.

They're based in convenient locations including supermarkets, newsagents and train stations. Plus they're often open late and on Sundays.Isle of Man, Isle of Wight, Northern Ireland and the Scottish Highlands) may take longer to reach you.

Whilst we will do everything we can to meet the delivery times above, there may be factors outside of our control and we cannot guarantee delivery within this time frame. Any item not in its original condition, is damaged or missing parts for reasons not due to our error

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Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.